Frequently Asked Questions

Claims

In most cases, the provider will submit the claim for you.

If you are required to pay for services up front, then you will need to complete a claim form in order to be reimbursed by the insurance company. Follow these steps:

Download a claim form below, and send the completed form with all bills and receipts for medical treatment to:

UnitedHealthcare StudentResources
PO Box 809025
Dallas, TX 75380-9025

To submit your claims online, visit www.uhcsr.com/myaccount. You can also email your claim form to [email protected].

Make sure you fill out the form completely so your claim will be processed promptly.

Keep copies of all the documents you submit for claims.

To check the status of a claim you submitted, call UnitedHealthcare at (866) 416-2623.